After sales service support

After sales service support

RELIABLE TECHNICAL SUPPORT & SERVICE

At CYSTAGELIGHT, we stand behind our products with professional after-sales support designed to maximize your investment:

01

Comprehensive Warranty Coverage

- 1-year standard warranty on all products

- Optional extended warranty plans available

02

Lifetime Technical Support

- Free firmware updates for product lifespan

- Remote troubleshooting assistance

- Maintenance guidance and optimization tips

03

Efficient Service Network

- 48-hour response guarantee for technical inquiries

- Global spare parts availability

- On-site service available through regional partners

SERVICE SUPPORT

Our support team consists of lighting engineers with extensive field experience, ensuring practical solutions for real-world challenges. We maintain detailed technical documentation for all products, enabling faster diagnostics and repair.


For critical applications, we offer priority support with dedicated case managers. All services are delivered with the same professionalism that goes into manufacturing our lights.

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